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Dying Matters' to Wirral care providers

Dying Matters' to Wirral care providers

Wirral's health and social care sector is marking Dying Matters Awareness Week (9-15 May) by making further improvements to the care provided to people nearing the end of their lives.


This time last year, Wirral Hospice St. Johns, Wirral University Teaching Hospital, Wirral Clinical Commissioning Group, Wirral Council and Wirral Community NHS Trust launched an End of Life Care Charter, where all organisations committed to 12 pledges aimed at reassuring people who are dying and providing peace of mind about the services available to support them. Since the charter was first launched, further progress has been made and a new website is now available to help people find the right information at what is often an emotional and difficult time.

The new website,, provides easy access to a range of support so that people at the end of their life, their families and carers can find the services that they need in one convenient location. With guidance on planning ahead, including links to social care and organ donation information, the site also signposts people to practical and emotional advice such as what to do when someone dies, supporting children through loss and help for carers. Health and social care professionals will also benefit from the online resource with access to policies, guidelines and training.

Julie Gorry, Chief Executive of Wirral Hospice St John's, said:
"The website has been created specifically to support the Wirral End of Life Care Charter, which all local health and social care organisations have signed up to in order to ensure that people receive the high standards of respectful and dignified care that they deserve. "Although still in its infancy, we believe that this resource will be of great use to both members of the public and professionals and it will continue to evolve to make it easier for people to find out about the end of life care services available within the borough."


The website is one of several recent developments, which also include a new service being trialled at Arrowe Park Hospital to support patients in their final stages of life and their families. The Volunteer Companionship Service is being offered in several wards at Arrowe Park Hospital by trained volunteers whose role includes signposting people, making drinks for relatives, being a reassuring presence or simply providing company to a patient who may not have any family or friends around. The initiative has been welcomed by patients, relatives and ward staff, and complements the existing care delivered by the hospital's clinical teams.


Gaynor Westray, Director of Nursing and Midwifery for Wirral University Teaching Hospital, explained:
"We are still in the early stages of our Volunteer Companionship Service, but have already had some lovely feedback and are proud to hear about the positive difference it is making to people at such a profound and difficult time. We are making good progress to achieve our vision of providing the best possible care for people at the end of their lives. As a partnership, we are committed to listening to and acting upon the views of patients, their families and carers and I am delighted that we are bringing local resources closer together to enhance patients' journeys and improve access to services."

Last Updated: Wednesday, 02 November 2016 14:26

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