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Wirral Walk In Centre's get clean bill of health following inspection

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In the last month two local NHS Walk In Centres have passed an inspection by the Care Quality Commission (CQC). The Walk in Centres run by Wirral Community NHS Trust at Eastham Clinic and Victoria Central Health Centre passed all aspects of the independent inspections that check that essential standards of quality and safety were being met.


The CQC inspectors carried out routine inspections focusing on the Walk In Centre at Eastham Clinic on 11th and 13th September and an unannounced inspection at the Walk In Centre at Victoria Central Health on 12th and 13th September. It also carried out a routine inspection of the specialist dental services based at Arrowe Park Hospital on 25th September which is also delivered by Wirral Community NHS Trust.


The feedback from the CQC was positive and particularly highlighted the extremely positive patient feedback that the inspectors received, including:


"Always been really happy with the service"


"I am really impressed by the service."


"Staff are lovely."


"The staff made me feel very calm and explained everything to me."


"A good experience".


Sandra Christie, Director of Quality and Nursing at Wirral Community NHS Trust said: "The CQC inspection reports clearly highlight the tremendous work and high quality, safe services that staff provide to our patients."

Contact

For media enquiries contact Helen Norris at Wirral Community NHS Trust on 0151 514 2888 or email This email address is being protected from spambots. You need JavaScript enabled to view it.


Wirral Community NHS Trust is the local provider of community based NHS healthcare services and sees and treats people in more than 40 community bases including patients' homes to prevent ill health and unnecessary hospital admissions. They have over one million patient contacts every year.


www.wirralct.nhs.uk


Wirral Community NHS Trust operates three Walk In Centres in Wirral. Anyone can 'walk-in' to be seen by an experienced health professional within four hours, no appointment is needed, and you don't need to be registered with a Wirral GP.


The Walk In Centre's are open 365 days a year and aim to complement existing services on Wirral offering patients convenient access to treatment at weekends and evenings for urgent problems.


Walk-in Centre's and opening times:


Victoria Central Walk-in Centre

Mill Lane
Wallasey
CH44 5UF


Opening Times:

Monday - Sunday (including Bank Holidays) 8.00am – 10:00pm


Eastham Walk-in Centre

Eastham Rake
Eastham
CH62 9AN


Opening Times:

Monday – Friday, 2.00pm – 10:00pm (excluding bank holidays)
Weekends and Bank Holidays 9.00am – 5:00pm


All Day Health Centre

Arrowe Park Hospital
Arrowe Park Road
Upton
CH49 5PE


Opening Times:

Monday – Sunday 8.00am – 10:00pm (including Bank Holidays)


The Care Quality Commission make sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care, and we encourage them to make improvements. For more information www.cqc.org.uk/about-us

Last Updated: Monday, 25 November 2013 15:04

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