Menu
Care Quality Commission reports

Care Quality Commission reports

Care Quality Commission publishes Wirral Community NHS Foundation Trust inspection report

 

The CQC has published its latest inspection report on the quality of care provided by Wirral Community NHS Foundation Trust.

 

The report cites many areas of Outstanding and Good practice and rated the Trust as Good in the CQC key questions of Effective, Caring and Responsive. 

 

However, the Trust has been given an overall rating of Requires Improvement. The report reflects the position at the end of March 2018 and the Trust is confident that most of the issues raised (the majority of which were technical issues) have now been addressed. The few remaining issues have action plans in place to address them in the next few weeks.

 

Patients are at the heart of everything we do and we are proud that the kindness, respect and compassion of our teams was recognised by inspectors. The inspection team also found that staff took account of patients’ individual needs and involved them in decision making about their care. Patients told inspectors staff were friendly and approachable. This supports our Friends and Family Test results, which for the last eight consecutive months have shown that 97% or more of our patients would recommend the Trust as place to receive treatment or care.”

 

The CQC said: “When inspectors raised concerns they were immediately addressed and staff were seen to be kind, caring and passionate about providing high quality care.”

 

The Trust has firm foundations to build on and welcomes the CQC returning to inspect the Trust again within the next 12 months.

 

A press release from the trust is available in our news section and copies of the reports can be accessed below.

 

Final Inspection Reports:

Full Report

Victoria Central GP Out of Hours Report

 

The reports are also available on the CQC website.

 

 

 

Previous Reports

 

 

The Care Quality Commission (CQC) is the independent regulator of all health and social care services inEngland. It makes unannounced inspections of services on a regular basis and at any time in response to concerns raised.

 

During inspections the CQC:

 

  • Asks people about the care they have received
  • Talks to care staff
  • Checks that the right systems and processes are in place
  • Looks for evidence that care isn’t meeting government standards.

 

For more information about the work of the CQC please visit the website www.cqc.org.uk/

 

Our Inspection Reports

 

Please find below the inspection reports that have been carried out by CQC on services provided by our Trust.

Service

Date inspected

Adult Services

 

September 2014

Children, Young People and Families Services

 

September 2014

Community Dental Services

 

September 2014

Urgent Care Core Services

 

September 2014 

End of Life Services

 

September 2014

Arrowe Park Dental Service -
General Anaesthetic Sedation Service

 

25 September 2013

Arrowe Park Walk In Centre

 

5 - 6 November 2012

Clatterbridge Dental Service

 

5 July 2013

Devonshire Park Dental Centre

 

8 July 2013

Eastham Walk In Centre

 

11 - 13 September 2013

Victoria Central Hospital Walk In Centre

 

12 - 13 September 2013

Victoria Central Hospital Dental Service

 

15 December 2011

Last Updated: Tuesday, 10 July 2018 14:54

Search the site

nhs choices             Wirral Community NHS Trust is a UNICEF UK Baby Friendly accredited organisation                                      

Wirral Community NHS Trust is a UNICEF UK Baby Friendly accredited organisation.•

RSSFlickrFlickrTwitterYouTubeInstagram Linked In

Wirral Community NHS Trust is not responsible for the content of external sites.